Resources

Practical tools and links for Medford riders. Start with what you can do today.

Report a Bike Lane Hazard

Bike lanes only work when they are usable. Glass, gravel, potholes, faded paint, missing signs, and clogged drains push riders into traffic. The city will not fix what it does not know about.

Report online

The City of Medford has one portal for street, traffic, sidewalk, and drainage issues:

medfordoregon.gov: Solve a Problem

Report by phone

  • 541-774-2600 — Public Works Operations, 24/7. Use this for an active hazard blocking the lane right now.
  • 541-774-2016 — Streets, traffic, lights, storm drain, sewer, ADA, and sidewalks.
  • 541-774-2100 — Public Works main line, weekdays 8 a.m. to 5 p.m.

What to report

  • Glass, gravel, or debris in a bike lane
  • Potholes or cracked pavement in or near a bike lane
  • Faded or missing bike lane paint and markings
  • Broken or knocked-down signs
  • Storm drain grates with slots parallel to travel (they catch wheels)
  • Branches or vegetation blocking the lane or sightlines
  • Burned-out street lights along bike routes
  • Signals that do not detect bikes

Tips that help the city act faster

  1. Be specific about location: cross streets, an address, or a dropped pin.
  2. Add a photo if the form allows it.
  3. Note the date and time you saw it.
  4. Mention which direction of travel is affected.

Take Action

Useful Links